How should landlords handle tenant pet requests under the new rules?
Tenant demand for pet-friendly rental properties is rising. At the same time, legal expectations around how landlords respond to pet requests are evolving.
As a result, landlords must strike a careful balance between protecting their property and complying with current guidance.
What has changed?
Under the Renters’ Reform agenda and updated model tenancy agreements, landlords are now expected to take a more reasonable approach to pet requests.
In practice, this means:
- Blanket bans on pets are increasingly discouraged
- Requests should not be unreasonably refused
- Decisions should be based on legitimate concerns
Can landlords still refuse pets?
Yes, but only where there is a valid reason.
For example:
- The property is unsuitable (e.g. small flat, no outdoor space)
- Leasehold restrictions prohibit pets
- There is a risk of damage or nuisance
However, refusals must be justified and consistent.
What about pet damage?
This is one of the biggest concerns for landlords.
While deposits remain capped under current legislation, landlords can:
- Request pet insurance
- Include specific clauses in the tenancy agreement
- Carry out regular inspections
Additionally, clear documentation at check-in and check-out is essential.
Best practice for landlords
To reduce risk while remaining compliant, landlords should:
- Respond to requests promptly and in writing
- Assess each request individually
- Set clear conditions for pet ownership
- Update tenancy agreements accordingly
Furthermore, adopting a structured policy can help ensure consistency across your portfolio.
Why this matters now
With legislative changes on the horizon, landlords who fail to adapt may face:
- Increased disputes
- Delays in regaining possession
- Reputational risk
On the other hand, those who embrace a balanced approach may benefit from:
- Longer tenancies
- Increased tenant demand
- Reduced void periods
Final thoughts
The shift towards pet-friendly renting is clear. Nevertheless, landlords still have the right to protect their investment, provided decisions are reasonable and well-documented.
Written by Solicitors4Landlords, specialists in landlord and tenant law, providing practical, commercially focused legal advice.
If you need advice on tenancy agreements or managing pet requests, contact our team today on 01455 553 945 or email info@solicitors4landlords.com.